12 months full of change, challenge, and information?
As Stevie Wonder puts it… “Happy birthday to you, Happy Birthday to you!”
In the blink of an eye the Insurance Support Solutions blog has become one year old. We have delivered 16 blogs (all interesting and relevant, our opinion…), written just over 13,000 words (all well written, our opinion!) and been viewed, liked and/or shared on social media over 500 times (makes us quite popular? Our opinion!).
Introduction
In this edition we will cover what has been happening in the world generally in the last 12 months versus some of the best content we have posted in the last 12 months, and you can decide which has been more relevant and interesting!!
What has been going on in the world in the last 12 months?
Since we started writing blogs here are some highlights…
22nd July 2023: Barbie opened in the cinemas.
23rd August: India became the fourth nation to successfully land a spacecraft on the Moon.
1st November 2023: Collins Dictionary announced “AI” as the most notable word in 2023.
18th January 2024: NASA’s Ingenuity helicopter took off for its 72nd and final flight on Mars.
10th March 2024: Christopher Nolan won Best Director, and his film “Oppenheimer” won Best Film at the 96th Academy Awards.
I know what you are thinking…so far, nothing to shout about in the last 12 months!!!
2nd April 2024: Taylor Swift became the world’s first musician to become a billionaire solely from songs and concerts.
13th May 2024: OpenAI’s newest version of ChatGPT, GPT-4 Omni (GPT-4o), went live.
30th May 2024: Donald Trump was found guilty of 34 felony counts of falsified business records.
5th July 2024: the UK have a new Government, as Labour party win general election
21st July 2024: Joe Biden announces he won’t be re-standing for the presidency of the USA in 2024.
Well, that’s it so far…so if you are not a fan of space, AI, government antics or Taylor Swift then so far, the last 12 months have been uninspiring?
What have we touched on in the last 12 months?
We have covered a brilliant range of topics including…
24th July 2023: 5 reasons to use quality assurance to develop your staff.
24th August 2023: Vulnerable customers, acting on research.
4th September 2023: SToP questioning: The link between great questions and sales success.
9th August 2023: Where is all the talent? And how do you harness it?
26th August 2023: Objection Handling - Expect the No.
I know…just half a year’s content and so much more interesting and relevant than world activities!!! And there’s more…
22nd February 2024: How is Consumer Duty so far?
26th March 2024: Letters – the ‘new way’ to communicate effectively?
7th May 2024: Will you sleep well on the evening of 30th July 2024?
14th May 2024: Differentiate don’t match or follow!!
3rd June 2024: The best product or the best end dream?
All of these subjects can be found on our LinkedIn page, but we believe if you work in insurance and are going to read anything, then to support your business and give you thought provoking content then our blogs in the last 12 months have been good value!!
The thread…
In producing our content this year, we have been very mindful of the biggest date in Insurance regulation history in recent times…31st July 2024. The date when three years of FCA planning, information, updates, and activities culminate in the Consumer Duty Board Reports that will be the talk of boardrooms and senior management teams within insurance firms the length of the UK. We have offered subjects to make sure your business can be amongst the best when it comes to putting ‘Customers at the heart of everything you do’.
If you are still looking at the four key outcomes for Consumer Duty and wondering ‘how can I build my board report?’ then Insurance Support Solutions Ltd can provide business support and guidance.
Ask us about what is involved, and we will work with you to provide a solution that gives you the confidence and conviction that Consumer Duty is making a positive impact within your business and on your customer relations.
And Finally…
Why did the man have to stop staring at the clock all day? Because it was time consuming.
