Experienced and flexible broker support when you need it.

  • 01 Account handler

    Experienced, proactive administration support to ensure your business runs smoothly.

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  • 02 Claims

    Knowledgeable claims assistance to keep claims moving from start to finish.

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  • 03 Compliance

    Think of us as your very own compliance department we will help with it all from business health checks to advice to training.

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Help your business to thrive.

We offer UK based insurance brokers high quality, experienced, bespoke account handler support that gives them time back to focus on what they do best, nurturing clients and growing their business.

Give yourself peace of mind.

Rest easy knowing compliance requirements are being met, your customers are receiving the service they deserve and your reputation is well and truly protected.

A cost effective solution.

Our support is great value; one simple fee with no added extras to think about and no equipment to provide. Why spend your time chasing insurers or issuing documents when that time could be so much better spent building your business?

  • “Having Insurance Support Solutions in our business has allowed us to grow and continue to give clients great service.

    The quality of work from the team is excellent. They understand what we are looking for without the need for long explanations, they work on their initiative and come back to us with relevant observations or queries.  The fact they can also operate Acturis is huge benefit.

    I would highly recommend them to other businesses who are looking for extra capacity.”

    Donna R

  • “As an independent sole director broker, resources and support are of the utmost importance and value to me.

    Having first utilised the services of Insurance Support Solutions (ISS), I found the service becoming completely invaluable, time saving but also matching the professionalism of industry.

    The ease and efficiency of ISS and their methods has been amazing. They are also very flexible and reasonable in respect of costs and have absolutely made the decision I made to work with them worthwhile.”

    Stuart H.

  • “We were referred to Nikki and her team at Insurance Support Solutions Ltd, as we needed an extra pair of hands due to our growth, but we weren’t ready to commit to another permanent member of staff from a cashflow perspective. I was impressed with the flexibility they could offer and that they could tailor their services to suit our needs at that particular moment in time.

    Suffice to say the support they have delivered has really helped our business through that period of growth, helping to maintain the high levels of service that our clients require.

    I would recommend Nikki and her team, and we will continue to work with them through the next phase of growth for our business. “

    David A

  • “Nikki and her team at Insurance Support Solutions have provided invaluable support to our business.

    They have been efficient, knowledgeable and organised. Nikki is a genuine joy to deal with and I would have no hesitation in recommending their services.”

    JANE C

Our core values

  • Working with us is straightforward and we strive to make things easy for both you and your clients.

  • We will always maximise our time with you and offer suggestions for improvements wherever we can.

  • We will always be open and honest with you and your clients.

Our Partners