“After being introduced to Insurance Support Solutions via our Network Partner, we have been so impressed with how the team have seamlessly integrated into the business, through the common use of IT systems, customer service and business philosophy. In such a short space of time they have become an integral part of the team.

Whilst initially employed to answer a call for the need of immediate account & claims handling services, I foresee our partnership flourishing in the future as we grow together. Their services allow our business to focus on growth and profitability rather than just administration.

Insurance Support Solutions are a huge asset to our business, and I would highly recommend their services.”

Steve W.

“Having Insurance Support Solutions in our business has allowed us to grow and continue to give clients great service.

The quality of work from the team is excellent. They understand what we are looking for without the need for long explanations, they work on their initiative and come back to us with relevant observations or queries.  The fact they can also operate Acturis is huge benefit.

I would highly recommend them to other businesses who are looking for extra capacity.”

Donna R.

“As an independent sole director broker, resources and support are of the utmost importance and value to me.

Having first utilised the services of Insurance Support Solutions (ISS), I found the service becoming completely invaluable, time saving but also matching the professionalism of industry.

The ease and efficiency of ISS and their methods has been amazing. They are also very flexible and reasonable in respect of costs and have absolutely made the decision I made to work with them worthwhile.”

Stuart H.

“We were referred to Nikki and her team at Insurance Support Solutions Ltd, as we needed an extra pair of hands due to our growth, but we weren’t ready to commit to another permanent member of staff from a cashflow perspective. I was impressed with the flexibility they could offer and that they could tailor their services to suit our needs at that particular moment in time.

Suffice to say the support they have delivered has really helped our business through that period of growth, helping to maintain the high levels of service that our clients require.

I would recommend Nikki and her team, and we will continue to work with them through the next phase of growth for our business. “

David A.

“Nikki and her team at Insurance Support Solutions have provided invaluable support to our business.

They have been efficient, knowledgeable and organised. Nikki is a genuine joy to deal with and I would have no hesitation in recommending their services.”

Jane C.

“Insurance Support Solutions (ISS) has been an invaluable partner for our team, providing support with smaller tasks that allow us to focus on larger, more strategic goals.

Whilst we don’t typically outsource a large volume of work, the tasks we do hand over to ISS are carefully selected and have a significant impact on helping us meet our daily objectives.

Their flexible business model is a perfect fit for our needs, enabling us to delegate as much or as little work as required. This flexibility is essential for supporting our growth and ensuring we can scale efficiently.”

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